What Information We Hold and Why
When you open an account with us, we collect the details you provide directly — your name, contact information, and the e-wallet identifiers you use for deposits and withdrawals. If you transact through DANA, OVO or GoPay, the transaction reference and wallet ID are logged so
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we can match payment records to your account. We do not store your full wallet PIN or password at any point. We also collect device and session data automatically — your IP address, browser type, and session timestamps. This helps us detect unusual login attempts and
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keep your account secure. Pages you visit within our platform are logged to improve how the lobby is arranged for returning account holders. We retain account data for as long as your account is active and for a period afterward as required by applicable law. If
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you close your account, we will retain only the minimum data needed for legal and financial record-keeping obligations. Data is processed on servers that apply encryption in transit and at rest. Availability of our service depends on local law and is accessible only where permitted in
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your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.